How do I return an item?

Returns are accepted, as long as they are done within 48 hrs (we feel this is enough time to determine if the items in your order are operational and to decide if you wish to keep them). You must obtain a Return Authorization number before shipping your item back, or your return will not be accepted. To obtain a Return Authorization number, please contact us.

You are responsible for shipping the item back to us. The item must be brand new and unused. There is a 5% restocking fee on non-defective items to offset lost shipping, credit card and labor costs. Once we receive the item we will issue a refund. Your refund will be issued in the same form payment was received, unless other arrangements have been made. We do not reimburse shipping costs. We strongly recommend you insure any package being returned to us- if your return is lost or damaged there is nothing we can do.

Returns must be received within 7 days of when the return authorization number was issued to you. After 7 days the RA number will become void, exchanges on hold will be removed from hold, and the return will be rejected and sent back to the customer.

Can I exchange an item if I don't like it?
Exchanges are welcome as long as they are done within 48hrs. You must obtain a Return Authorization number before shipping your item back, or your exchange will not be accepted. To obtain a Return Authorization number, please contact us. There are no restocking fees for exchanges with items of equal or greater value, although shipping charges do apply. We strongly recommend you insure any package being returned to us- if your return is lost or damaged there is nothing we can do. If the item is being returned for a refund, it will be subject to a 20% restocking fee.

Returns (for exchange) must be received within 7 days of when the return authorization number was issued to you. After 7 days the RA number will become void, exchanges on hold will be removed from hold, and the return will be rejected and sent back to the customer.

All sales are FINAL on preorders and custom orders.

Contact Us

9am-5pm (Est) Mon-Fri
9am-12pm Saturday

Call: 770-354-3826
John@SouthernBlades.com

2320 Henry Clower Blvd. SW

Suite A

Snellville Ga 30078